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Take US Inbound Telecom B2B process and get set go Live within 10 working days( Support Only )


Posted on: 17th December, 2016 | 10:36:AM
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Posted by: kallasiatelecom

Project Name: Telecommunication B2B Support process (24x7)
Project Details:
(a) Business Associate will provide you the B2B Support process. (24x7)
To the existing customer of client across US/UK/AUS/CA/SA
(b) The Support will be provided through Calls, Chat/Email

Payout Details:
The Payout will be 12.50 USD per/Hr per Agent
Number of agents - 15
Geographic Location of Support - USA/UK/AUS/CA (Logging window)
Login Tenure: 24 hours per day
Login Days: Monday – Sunday
Monthly billing will be Approx. 1,34,000 USD (For 15 seat project)

Quality Parameters:
The Quality should be maintained above and equal to 95% as this is B2B Support and need to be handled with care.

Min 15 seats to start up
Fully Furnished Office with all the facilities, Dialer, Team, and CCTV must.
Dialer, Server, Lease Line Internet Connection, Good Infra

Security and Sign-up:
Sign up directly with End client based in USA.

Shifts timing
US/UK/AUS/CA shift (Monday to Sunday)
Skype ID-kallasiatelecom

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